Due to an unprecedented amount of staff absence and a surge in demand on our prescription service, we are only able to deal with urgent prescription enquiries on the phone.
Please allow a minimum of 4 days from when you submitted the request before checking with the pharmacy and surgery. Pharmacies are also struggling under the pressure of the amount of prescriptions they are receiving and therefore prescriptions are taking longer to process.
**Please note that prescription requests will be filed in the surgery/won't be processed until the week that it is due, even if we receive the request early**
Following the text message sent on 30.03.2020, please be aware that there are 4 ways you can order your prescription:
If your medication is out of stock, or you are looking for a home delivery, you will need to ring around pharmacies in the area - we are unable to do this on your behalf. Thank you for your continued co-operation and understanding in allowing us to provide the best care and support possible to all of our patients.
The NHS App is a very easy way of ordering your repeat prescriptions and accessing your records online. It is simple to set up via the app or website because all identify verification is carried out online.
Follow this link to access the NHS App.
Follow this link for more information about the NHS App.
For detailed access to your medical record via the NHS App or any other route, you will have to fill in this detailed coded record access form � more information below.
This is an alternative way of accessing your records and ordering prescriptions online. In order to access this, you will need to print, fill in the Patient Access Registration Form and return it in person with proof of identity.
[link to the registration form PDF]
Patients on repeat medication will be regularly reviewed. If you are sent a letter to attend for a review or to undertake blood tests, please ensure that you book your appointment to avoid unnecessary delays to further prescriptions.
Our Practice is collaborating with NHS Business Services Authority (NHSBSA) which is providing NHS numbers for those patients that may be suitable for electronic repeat dispensing prescriptions. The information is obtained from NHS prescriptions submitted to the NHSBSA. A member of our clinical team will contact these patients soon to explain the benefits of this service.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
NHS prescription charges apply in England. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
